Steps

This feature allows you to log in as your customers and view their accounts exactly as they do. It's especially useful for complex stores with heavily customized account pages or third-party services and integrations. It provides a simple and effective way to troubleshoot customer account issues. This functionality is powered by Shopify's Multipass token and is exclusive to Shopify Plus merchant accounts.

Login as customer via the app customers table

1. Open the Snap Login app and navigate to the Customers section. Here, you can search, filter, and find actions based on each customer's account status.

Login as customer via the customer details page

2. Go to the customer details page in your Shopify admin. Click on "More actions," and you'll find the "Login as Customer" link in the dropdown along with other available actions.

The app provides an easy way to add a custom 'utm_source' URL parameter to tag an order placed by a user logged in via the app's 'Login as Customer' feature. This tag will appear in the 'Conversion Summary' card on the order details page.

UTM source url parameter

3. Open the Snap Login app and navigate to the Settings section. Here, you can modify the UTM source parameter among other settings.

4. If the UTM source parameter is populated with a custom value, any orders placed will be tagged in the "Conversion Summary" section on the order details page.

Snap Login: Login as customer

This feature allows you to log in as your customers and view their accounts exactly as they do. It's especially useful for complex stores with heavily customized account pages or third-party services and integrations. It provides a simple and effective way to troubleshoot customer account issues. This functionality is powered by Shopify's Multipass token and is exclusive to Shopify Plus merchant accounts.

Login as customer via the app customers table

1

Open the Snap Login app and navigate to the Customers section. Here, you can search, filter, and find actions based on each customer's account status.

Open the Snap Login app and navigate to the Customers section. Here, you can search, filter, and find actions based on each customer's account status.

Login as customer via the customer details page

2

Go to the customer details page in your Shopify admin. Click on "More actions," and you'll find the "Login as Customer" link in the dropdown along with other available actions.

Go to the customer details page in your Shopify admin. Click on "More actions," and you'll find the "Login as Customer" link in the dropdown along with other available actions.

The app provides an easy way to add a custom 'utm_source' URL parameter to tag an order placed by a user logged in via the app's 'Login as Customer' feature. This tag will appear in the 'Conversion Summary' card on the order details page.

UTM source url parameter

3

Open the Snap Login app and navigate to the Settings section. Here, you can modify the UTM source parameter among other settings.

Open the Snap Login app and navigate to the Settings section. Here, you can modify the UTM source parameter among other settings.

4

If the UTM source parameter is populated with a custom value, any orders placed will be tagged in the "Conversion Summary" section on the order details page.

If the UTM source parameter is populated with a custom value, any orders placed will be tagged in the "Conversion Summary" section on the order details page.